M365 rollout continues, with Office Suite, Teams, and Office app automation actively deploying. Device provisioning is progressing, with Zero Touch available for new devices already enrolled in Apple Business Manager (ABM). Support processes are being established, including ticket routing through Stagwell IT. Upcoming hires are being supported through device reclamation and reassignment planning. Follow-up sessions have been scheduled to troubleshoot business-critical Box document access issues.

Box documents created as Google files remain inaccessible or uneditable because Box content was not migrated. One device remains unenrolled and inactive for approximately one month. Existing hardware outside ABM requires manual enrollment before redeployment. Operational processes for onboarding/offboarding, device returns, and inventory ownership are still being finalized. Google licensing must remain active to support Box authentication until a separate Box migration project is completed. Additional support issues remain (Okta login, OneNote recovery, iOS Mail vs. Outlook).

Box migration has been identified as a separate future project requiring approval and planning. Apple Business Manager domain capture will be needed to convert personal Apple IDs to managed corporate accounts. Leadership decisions are still needed on SharePoint branding/separation requirements and long-term support model (including potential on-site support cadence). Device inventory and reuse planning is important to support new hires without additional hardware purchases.

iOS migration is paused due to the risk of irreversible data loss in WhatsApp - Users were using personal WhatsApp accounts on corporate phones - WhatsApp was removed and reinstalled on those corporate phones - Permanent deletion of data for affected users

- 11 users confirmed affected, including senior leadership and key business users - Data are stored on devices only; No backup - Include the possibility of mobile apps / or any business-critical applications in corporate devices (whether used by personal account/business accounts) that may affect the business during Discovery moving forward - Include Apple account backup as an option to backup their data

This project is way past its deadline but we are slowly making progress. We have gathered new information about how they want/need to be setup on SKDK's environment. We have internal sessions scheduled this week to create several suggestions regarding the setup to avoid multiple licensing whilst ensuring collaboration is in place. Target is to meet with the agency and schedule an external kickoff by EOW or early next week.

The project remains on track, with all activities effectively planned and monitored through Workfront. Task durations, start dates, and due dates have been established to provide clear visibility into progress, support accountability across the team, and enable proactive management of timelines and dependencies. Continuous monitoring is in place to ensure milestones are achieved as planned and any potential risks are identified and addressed early. In addition, a dedicated weekly meeting with Omar has been established to review project progress, resolve blockers, align on priorities, and facilitate timely decision-making to keep the project on track.

Workiva PDD Finalization by next week Payroll Escalation Ticketing System Creation next week Production Support Ticketing System Finalization next week Bizapps Integrated Service Desk - For counterpart to review the PDD/SDD VIVA Maconomy Process Standardization - Pending on the Option selection for Solution